Professional Office Staff

Business Experience: Nine years in the healthcare industry, specializing in customer service, communications and medical records systems. Three years’ experience in the non-profit sector, working to achieve the organization’s mission, vision, and strategic objectives. An employee of Olympic Dermatology from 2009-2015, she returned in 2018 to support Dr. Brazil and staff in managing all aspects of administration, financial management, human resources, and patient care.

I was able to get an appointment quickly.  Staff was fantastic, from the front desk to the provider I saw.  I’m looking forward to my continued treatments.  In addition to Latisse, I’ve had other procedures at Olympic Dermatology and am pleased with the services I received.

— Olympic Dermatology patient May 2015

Customer Service Experience:  Employee of Olympic Dermatology since 2007.  Prior to that, more than 10 years’ experience in the health care field including medical reception and administration.  In her leadership role, Mary works to ensure every patient experiences excellent customer service from our front office team.

Your staff always provides exceptional care. After my procedure I called with a few questions. Mary at the front desk was so nice. She always takes the time to go through with extreme patience whatever questions I may have. She is very personable, professional and a great asset to your office.

— Olympic Dermatology Juvederm patient September, 2018

Business Experience: Employee of Olympic Dermatology since 2017, where she manages and oversees patient accounts. Prior to that, 12 years’ experience in the health care and insurance fields including reception, billing and claims processing. Crystal attended Bryman College for technical training.

My appointment with Suzanne Magann for a rash was quick and excellent. Plus Crystal at the front counter was awesome! Very personable & friendly!

— Olympic Dermatology medical patient July 2018

Business Experience: 20 years working in the medical field, 12 doing billing.
Employed at Olympic Dermatology since 2009, Nancy earned her CDC accreditation in 2012 and ACDT (Association of Clinical Dermatology Technicians) certification in 2018.