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Professional Office Staff
Business Experience: Nine years in the healthcare industry, specializing in customer service, communications and medical records systems. Three years’ experience in the non-profit sector, working to achieve the organization’s mission, vision, and strategic objectives. An employee of Olympic Dermatology from 2009-2015, she returned in 2018 to support Dr. Brazil and staff in managing all aspects of administration, financial management, human resources, and patient care.
Susan Ayers, CDC
Member: ADAM (Association of Dermatology Administrators and Managers)
Business Experience: 13 years working in billing and employee of Olympic Dermatology since 2003, where she manages and oversees patient accounts.
Susan earned her ACDT (Association of Clinical Dermatology Technicians) certification in 2018.
Nancy Berschauer, CDC
Business Experience: 20 years working in the medical field, 12 doing billing.
Employed at Olympic Dermatology since 2009, Nancy earned her CDC accreditation in 2012 and ACDT (Association of Clinical Dermatology Technicians) certification in 2018.
Work Experience: Employee of Olympic Dermatology since 2014, first as front office staff and now professional office staff. Prior to that, 15 years of customer service experience including three in the health care field with an emphasis in marketing. Krystle earned her ACDT (Association of Clinical Dermatology Technicians) certification in 2017.